BC woman trying to protect herself after loan info stolen

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VANCOUVER (NEWS1130) – The nearly 600,000 student loan borrowers who had their personal info stolen are starting to get letters in the mail telling them about the federal security breach.

One of the victims, originally from Castlegar, says dealing with the ordeal has been a real headache.

Kyla Miller has put in a lot of time trying to protect herself, including hours on the phone with banks, credit card companies and spending hundreds of dollars trying to redo things like chequebooks and business cards.

Miller has also had to post a Credit Alert on her Social Insurance Number.

That has all been done without any help from the government and no compensation. “The most frustrating thing is, (there) doesn’t seem to be a lot of responsibility. I’ve been letting a lot of my friends know who I know have student loans, so far three of them have said yes, ‘I’ve also been affected, what should I do’?”

The chiropractor, who works in the Calgary region now, has had to file a police report and was told her credit is at risk for the next six years.

Tomorrow, a lawyer in Newfoundland is expected to file a class action lawsuit against the federal department responsible for the information breach.

This is not the first time Human Resources and Skills Development Canada has lost important information.  In November, it lost a USB key containing the personal information of about 5,000 Canadians.

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