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Doctors upset with Canada Post requiring medical records

VANCOUVER (NEWS1130) – It’s being called another example of “administrative stupidity.”  Physicians are taking issue with Canada Post‘s new plan requiring a doctor’s note from anyone who wants to continue receiving home delivery as the service is slowly phased out.

As we told you yesterday, the crown corporation is introducing the controversial measure as part of its switch to community mailboxes.  It now wants proof of a disability if people want to keep getting mail directly to their homes after 2019.  But the Canadian Medical Association says it could put patient confidentiality and personal information at-risk.

As one doctor in Quebec puts it, “Do we really need a medical note to say that a person who is in a wheelchair is in a wheelchair?”

The Office of the Privacy Commissioner also has concerns, saying it will be “discussing” the matter with the company to learn more.

The phasing out of urban home mail delivery starts next year.

Last December, the national mail service announced it would be making cuts because of rising costs and falling mail volumes that had made it difficult for the company to continue with normal operations.

Between 6,000 to 8,000 positions will be eliminated over the next few years, while the company expects up to 15,000 workers to either retire or to leave the crown corporation on their own.