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Changes coming to landlord and tenant dispute resolution services

(iStock photo)

VANCOUVER (NEWS 1130) – The province is making changes it says will make it faster and more convenient for landlords and tenants to apply for dispute resolution services.

It’s changing a requirement that those applying for such services online need to pay immediately with a credit or debit card.

Anyone can now apply online and pay in person within three days at a Service BC Centre or the Residential Tenancy Branch office.

The province says the ability to apply online without a credit card also means tenants and landlords can have dispute resolution documents emailed to them or can pick them up when they make their payment — which it says it much faster than having to wait to get them in the mail.