WestJet suffers IT issues, 55 flights delayed

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CALGARY, AB. (NEWS 1130) – WestJet says computer problems have caused delays for dozens of its flights across the country, but things are now back to normal.

The Calgary-based airline says “a significant IT outage” affected numerous systems, including check-in and reservations systems and its contact centre. The airline tells NEWS 1130 the outage was reported at 8:53 a.m. MT.

Hours later, it said it was making progress in partially restoring some systems, but that phone lines in its contact centre and operations control centre were still being impacted.

WestJet says in total, 55 flights were affected. The airline has thanked passengers for their patience.

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