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TD says issue resolved, after bank problem prevented many customers from being paid

Last Updated Jul 27, 2018 at 10:05 am PDT

A TD Bank branch is seen in Halifax on Thursday, March 30, 2017. THE CANADIAN PRESS/Andrew Vaughan

VANCOUVER (NEWS 1130) – TD Bank admits it was having problems, preventing many of its customers from being paid.

The financial institution has been responding to customers on Twitter who reported they or their co-workers who bank with TD weren’t paid today.

“This is a known issue impacting some customers. It is being investigated with urgency,” it said.

The bank said the problem appeared to only affect people in B.C.

At about 10 a.m. PDT, the bank told NEWS 1130 that the issue was resolved.

We heard the problem was affecting pensioners, too.

The bank hasn’t released any details about the problem. It’s unclear how many customers were affected.