VANCOUVER (NEWS 1130) – TD Bank admits it was having problems, preventing many of its customers from being paid.
The financial institution has been responding to customers on Twitter who reported they or their co-workers who bank with TD weren’t paid today.
“This is a known issue impacting some customers. It is being investigated with urgency,” it said.
The bank said the problem appeared to only affect people in B.C.
At about 10 a.m. PDT, the bank told NEWS 1130 that the issue was resolved.
Update from @TD_Canada: "I've just learned that the issue with delayed direct deposits has now been resolved. We apologize for the inconvenience this may have caused."
— Tim James (@_TimJames) July 27, 2018
We heard the problem was affecting pensioners, too.
Pensioners are not getting their cheques either 🙁
— becky far (@Beccafar) July 27, 2018
The bank hasn’t released any details about the problem. It’s unclear how many customers were affected.