85 passengers stranded for hours on broken down BC Ferries vessel
Posted November 7, 2019 1:42 pm.
Last Updated November 7, 2019 3:14 pm.
SWARTZ BAY (NEWS 1130) — A ferry travelling from Pender Island to Swartz Bay broke down Thursday, stranding 85 of passengers on board for four and a half hours.
The Salish Raven sailing departed at 9:10 a.m.
At around 1:30 p.m. the vessel was “proceeding to dock,” according to Deborah Marshall, executive director of public affairs at BC Ferries.
The 9:10 a.m. sailing normally takes 42 minutes.
“People have obviously been on the vessel a lot longer than they had anticipated and we certainly apologize for that. We are providing our customers with complimentary food and beverages,” she says, adding they are poised to deal with customer complaints.\
BC Ferries cancelled several scheduled sailings with the Salish Raven Thursday morning, but the mechanical issue was repaired in time for the scheduled 4:20 sailing.
#ServiceNotice #SwartzBay – #SouthernGulfIslands #SalishRaven has cancelled the 10:10am departing SwartzBay, the 11:15am departing #VillageBay & the 11:50am departing #OtterBay due to a mechanical difficulty with its bow thruster. Full details here: https://t.co/PFo4TVPSbR. ^rj
— BC Ferries (@BCFerries) November 7, 2019