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Canada Border Services respond to Canadians' COVID-19 outbreak concerns

Last Updated Mar 15, 2020 at 11:40 am PDT

FILE: A plane is silhouetted as it takes off from Vancouver International Airport in Richmond, B.C. THE CANADIAN PRESS/Jonathan Hayward

TORONTO (NEWS 1130) — As more Canadians become concerned about the COVID-19 outbreak, some are concerned the government isn’t doing enough to protect Canadians at airports.

On Friday, Canada Border Services posted a list of enhanced screening procedures, which the agency says have been in place since last month.

They include identifying travellers of concern using advanced questioning, providing those travellers with a mask kit, and providing instructions to those arriving in Canada from other countries on how to self-isolate, but that post prompted several skeptical replies.

“Our organization remains ready to adjust and adapt as needed to protect the health and safety of Canadians, ensure economic resilience, and contribute to the international response on COVID-19,” the statement reads.

One person waited at customs for an hour in a long line with no screening and no masks or sanitizer nearby.

Others flyers were saying, “Shame on you” and “Why are you lying to Canadians?”