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CRA tax drop-off boxes shuttered due to COVID-19

Last Updated Apr 25, 2020 at 9:41 am PDT

Tax forms and Canadian currency are shown together in this photo illustration taken in Toronto on Sunday, April 3, 2016. As part of the steps taken to help deal with the COVID-19 pandemic, Ottawa has pushed back the deadline for Canadians filing their income tax returns, but financial experts say that's no reason to delay filing your return this year. THE CANADIAN PRESS/Graeme Roy
Summary

Drop boxes across the country have been shuttered, and pen-and-paper returns will have to be filed by mail

The deadline to file has been extended to June 1 amid the pandemic

VANCOUVER (NEWS 1130) — COVID-19 has prompted a change for Canadians who want to file their taxes the old-fashioned way.

Drop boxes across the country have been shuttered, and pen-and-paper returns will have to be filed by mail.

“In deciding to close the drop boxes, the [Canada Revenue Agency] considered the safety of employees responsible for collecting the mail. The main safety consideration is that many drop boxes are located outside CRA buildings that have been vacated or have very minimal capacity,” a spokesperson for the Canada Revenue Agency writes in an email.

“From a health and safety perspective, as well as a capacity perspective, it was decided that the best approach was to seal drop boxes in these locations.”

The deadline to file has been extended to June 1 amid the pandemic.

Anyone who tries to force their return into one of the drop boxes risks not having it processed, the agency says.