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Vail Resorts offering partial refund after Whistler closed early

FILE - A ski instructor is seen walking along the base of Whistler Mountain in Whistler, B.C. Sunday, March 15, 2020. The Whistler Blackcomb resort which is owned by Vail Resorts shut down operations Saturday due to the ongoing COVID-19 crisis taking place worldwide. THE CANADIAN PRESS/Jonathan Hayward
Summary

Skiers, snowboarders will see between 20-80 per cent of a seasonal pass

Only those who didn't use their pass at all will receive the full credit

Vail is also launching free passholders' insurance

WHISTLER (NEWS 1130) — If you are among the many passholders calling for Vail Resorts to offer a refund after Whistler closed early, you’re in luck.

After a flurry of complaints, Vail Resorts has agreed to offer passholders a partial credit.

Skiers and snowboarders will see between 20 and 80 percent of the cost of a 2019-2020 pass back after Whistler closed in mid-March.

Only those who didn’t use their pass at all will receive the full credit, which is valid until Labour Day.

With no guarantee of a 2020 winter season, Vail is also launching free passholders’ insurance.

That allows you to ask for a refund if you lose your job, are injured, or COVID-19 keeps the hill closed.