TransLink introduces ‘smart lockers’ at various SkyTrain stations

VANCOUVER (NEWS 1130) – TransLink customers will now be able to pick up their online orders and deliveries from so-called “smart lockers” now installed at three SkyTrain stations.

The lockers, operated by PigeonBox, will be at the Joyce-Collingwood, Stadium-Chinatown and Commercial-Broadway stations.

According to TransLink CEO Kevin Desmond, the addition will mean more convenience for riders, who may not have to venture out to a post office anymore.

“In addition to providing a new and convenient option for our customers, this initiative can also help to reduce the number of trips people take to collect packages,” he says.

Riders who are interested in the service will need to sign up on the PidgeonBox website and can use their provided PigeonBox address as their mailing address.

That’s when PigeonBox would deliver packages to the selected SkyTrain station, and once it’s delivered the customer would be sent an access code for their locker.

PigeonBox CEO Seunghwan Son says it’s a safe alternative amid the COVID-19 pandemic.

“PigeonBox is excited to offer a secure and contactless pickup solution to the growing number of online shoppers at locations that are highly convenient,” he says.

Each locker is sanitized upon delivery.

This is a one-year pilot project from TransLink.

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