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Better tech needed for Canadians working at home: survey

Last Updated Jun 18, 2020 at 11:55 am PDT

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Summary

A survey from ServiceNow finds Canadians don't have the technology, tools needed to be as productive working from home

Other barriers include taking care of children and a lack of a dedicated workspace

Many workers across the country like that they have more time for hobbies working from home

VANCOUVER (NEWS 1130) — As many people are still working from home, a survey has found Canadians need better technology to be more productive.

Just under half (48 per cent) of office workers across the country say their employer has a lot to learn when it comes to setting them up for success, according to the survey from the software company ServiceNow.

With many people expecting to continue working from home as the pandemic continues, the research finds more than one-third of people say technology is a major barrier to productivity.

Improving technology at home is something half of workers say would boost productivity.

But the same amount of people enjoy the flexible work hours offered by their employers. Before the pandemic, only about 28 per cent of people felt that way.

Other barriers to working from home include taking care of others, one’s mental state, and a lack of a dedicated space for work.

About 83 per cent of workers also say their employer is not meeting their needs when it comes to supplying them with state-of-the-art technology.

“It’s important to create great experiences for employees during the best of times. And during tough times, such as the one we’re currently facing with COVID-19, it’s even more important to consider and prioritize the employee experience,” says Marc LeCuyer, general manager of ServiceNow. “Now that Canadian office workers are working from home and will likely do so for much longer, it’s critical to understand what we need to do to support employees to do great work from anywhere.”

When it comes to relying on technology, nine in 10 Canadians say they do now more than ever, both in their work life and personal life.

However, working from home also has its benefits. Many people are enjoying the fact they don’t have to commute and have more time for personal hobbies. Many even say they are saving money.