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Hackers may have accessed employee's personal and banking information in TransLink cyberattack


Personal, banking information of TransLink, Coast Mountain Bus company, Transit police staff may have been compromised

Information may have been accessed during a ransomware attack that downed payment services at Translink

NEW WESTMINISTER (NEWS 1130) — The ransomware attack that downed payment services at Translink earlier this month may have compromised employees’ information.

TransLink says the hackers responsible for the cyberattack “accessed and may have copied files from a restricted network drive.”

“This drive stores files containing some personal information related to payroll administration for TransLink, Coast Mountain Bus Company, and Transit Police employees.”

TransLink is still working to identify affected employees and say Compass customer fare payment information has not been compromised.

According to Balbir Mann, President of Unifor Local 111, he says he’s been informed that the sensitive information may have been accessed, but the union is hoping to get more clarification Thursday.

“We don’t know how many members are affected by this, and we are waiting for further clarification from the employer — how much information those hackers have on our members,” he says.

“They told us not everybody’s affected right now, but there are some members, but we don’t know. We’re looking into it. We’re demanding, who was affected and just so we can protect them.”

Maan says the union is also demanding that Translink up their offer of a two-year credit monitoring program to five years.