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TransLink employees' pay squared up after ransomware attack

Last Updated Jan 14, 2021 at 3:52 pm PST

(Dustin Godfrey, NEWS1130 Photo)

Bus drivers, other frontline TransLink workers financially whole again after system hack

Ransomware attack on TransLink continuing to cause some problems

Due to cyberattack, TransLink was forced to pay some workers flat rate, which meant some were short-changed

VANCOUVER (NEWS 1130) – As TransLink continues to try to recover from last month’s ransomware attack on its system, bus drivers and other frontline employees in Metro Vancouver are getting their fiscal lives back on track.

Balbir Mann, head of the Bus Driver’s Union, says the issue with their pay has now been sorted out, and is expected to be problem-free when transit operators get their first cheques of the year on Friday.

“All the payroll for 2020 has been reconciled. All the members have been paid out correctly,” he said.

But he says the hack is still causing problems. “A lot of work needs to be done regarding … communication with control centre. So, we’ll work on all that, that’s the next project.”

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Due to the hack of TransLink, the company was forced to pay transit operators a flat rate across the board, meaning many operators saw their cheques come up hundreds of dollars short through the holidays.

TransLink is still working to recover from the assault on its system, which downed payment services, but has been unwilling to detail the extent of the damage.

Last month, the transit authority said hackers responsible for the cyberattack “accessed and may have copied files from a restricted network drive.”

“This drive stores files containing some personal information related to payroll administration for TransLink, Coast Mountain Bus Company, and Transit Police employees.”