Coronavirus FAQ: We answer your questions


Got questions? We’ve got answers.

A common theme in these uncommon times is uncertainty. When will things get better? What should I do in the meantime? Chances are if you’re wondering, so is someone else.

We’re here to get you the information you need. Below, you’ll find a list of all the questions we’ve been asked to date, and the best answers we can provide. If you have a question you don’t see listed, ask us through the form at the bottom of the page.


Question: Can I fly from Canada to Mexico to reunite with family?


Question: How quickly should I wash my hands after touching a surface infected with COVID-19?


Question: Can I cross the U.S.-Canada border to pick up business mail?


Question: Can I cross the U.S.-Canada border to check on my property


Question: Do I have to self-isolate after flying within Canada?


Question: Can my sourdough starter spread COVID-19?


Question: Will I still be contagious after recovering from COVID-19?


Question: What’s the soonest I’ll feel sick after exposure to the coronavirus?


Question: Can I get COVID-19 twice?


Question: Can my small business without a payroll get government help?


Question: When will big concerts be allowed in B.C.?


Question: What is the novel coronavirus and COVID-19?


Question: What is a pandemic?


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