Coronavirus FAQ: We answer your questions


Got questions? We’ve got answers.

A common theme in these uncommon times is uncertainty. When will things get better? What should I do in the meantime? Chances are if you’re wondering, so is someone else.

We’re here to get you the information you need. Below, you’ll find a list of all the questions we’ve been asked to date, and the best answers we can provide. If you have a question you don’t see listed, ask us through the form at the bottom of the page.

Presented by Five Nines Disinfecting.


Question: Why can some people live in B.C. for years with out-of-province licence plates?


Question: Will I be able to have a 130-guest wedding in B.C. next spring?


Question: Why are B.C. bars open when casinos are closed?


Question: Do I need to self-isolate after travelling from Ontario to Nova Scotia?


Question: I have a parent in a B.C. care home. Should I send my kid to school?


Question: Can cash spread the coronavirus?


Question: Can cash spread the coronavirus?


Question: Can I self-isolate at an Airbnb after arriving in Canada?


Question: Do B.C. kitchen workers have to wear masks?


Question: How do B.C. health authorities decide when to issue a COVID-19 exposure advisory?


Question: Are face shields a good substitute for masks?


Question: Do maintenance workers have to wear a mask in my B.C. home?


Question: Is it ‘morally wrong’ for my B.C. teen to party?


Question: Why are so few COVID-19 patients in B.C. hospitals as cases rise?


Question: Can Canadians travel to Europe?


Question: How does B.C. count its COVID-19 death toll?


Question: Can air conditioners spread coronavirus droplets?


Question: If there’s a COVID-19 case at my B.C. kid’s school, can I go to work?


Question: Do I have to self-isolate after entering Canada if I test negative for COVID-19?


Question: Is a coronavirus antibody test available in B.C.?


Question: Can I cross the U.S.-Canada border to pick up a new Vancouver police dog?


Question: Do Canadian coronavirus self-isolation rules apply when picking up U.S. travellers?


Question: Can I self-isolate in a bedroom in a home with seniors?


Question: Why doesn’t B.C. order people to wear COVID-19 masks?


Question: Should I make my own hand sanitizer?


Question: Can I travel to another Canadian province during the coronavirus pandemic?


Question: Can plants get COVID-19?


Question: Can my husband self isolate with me when he returns to Canada?


Question: Do I need to wear a mask in the car with my mom?


Question: Can I cross the Canada-U.S. border to close the sale of a property?


Question: How many people are allowed to camp together in B.C. parks during the COVID-19 pandemic?


Question: Does blood type influence COVID-19 risk?


Question: Should I wash my groceries to prevent catching the coronavirus?


Question: Do droplet-spreading runners need to stay far away from other pedestrians?


Question: Is it pointless to wear a mask with your nose uncovered?


Question: Vancouver’s Canada goose population is booming. Is COVID-19 to blame?


Question: Why can B.C. malls exceed 50-person gathering cap, but not churches?


Question: Alarm was triggered at my U.S. home. Can I cross the border to check on it?


Question: Can you return to Canada with an expired passport during the COVID-19 pandemic


Question: Why is the SkyTrain crowded when there’s a 50-person gathering cap in B.C.?


Question: How many Americans are actually coming across the border to spend time in B.C.?


Question: Coronavirus closed B.C. casinos. When will they reopen?


Question: Will I have to pay back CERB money if my former employer gives me a severance payment?


Question: How do CERB clawbacks impact Canadians on EI pre-pandemic?


Question: Do COVID-19 border restrictions allow a Canadian enter the U.S. to sell property?


Question: Can I cross the U.S.-Canada border to inspect my boat?


Question: Can my B.C. boss make me clean the office during the coronavirus pandemic?


Question: Can I refuse to return to my workplace after working from home in B.C.?


Question: Why doesn’t Canada test all international arrivals for COVID-19 at its airports?


Question: Who will own the rights to a coronavirus vaccine?


Question: Why are ‘hundreds’ of people allowed at Vancouver malls despite 50-person gathering cap?


Question: Do B.C. bars and restaurants have to collect customers’ contact information for COVID-19 contact tracing?


Question: Can I bring my own bag to B.C. grocery stores? Is it a COVID-19 vector?


Question: I’m 57 and asthmatic. Can I get intimate with my girlfriend visiting Vancouver from Toronto?


Question: One of my neighbours has COVID-19. Do B.C. privacy laws protect their identity?


Question: Is there really a loophole allowing Canadians to cross the U.S. border?


Question: Has COVID-19 spread at B.C. daycares?


Question: Should I use a UV light to kill the coronavirus?


Question: Do I need to self-isolate when my flight attendant wife returns from abroad?


Question: Should I disinfect my smartphone to prevent the spread of COVID-19?


Question: What are Canadian airlines doing to prevent COVID-19 from spreading on their planes?


Question: When will Metro Vancouver pools reopen?


Question: Do I need to quarantine after picking people up at a Canadian airport?


Question: What are the new coronavirus rules at B.C. clothing stores?


Question: Are international students allowed to enter Canada?


Question: Will there be any cruise ships coming or leaving Vancouver in 2020?


Question: Is it safe for my B.C. kid to play outside with friends?


Question: If a coronavirus vaccine is discovered, when will a kid be able to receive it?


Question: Is it safe to swim in an outdoor pool this summer?


Question: Can I fly from Canada to Mexico to reunite with family?


Question: Is it safe to swim in an outdoor pool this summer?


Question: Are couple reunions ‘essential’? 


Question: Can I fly from Canada to Mexico to reunite with family?


Question: How quickly should I wash my hands after touching a surface infected with COVID-19?


Question: Can I cross the U.S.-Canada border to pick up business mail?


Question: Can I cross the U.S.-Canada border to check on my property


Question: Do I have to self-isolate after flying within Canada?


Question: Can my sourdough starter spread COVID-19?


Question: Will I still be contagious after recovering from COVID-19?


Question: What’s the soonest I’ll feel sick after exposure to the coronavirus?


Question: Can I get COVID-19 twice?


Question: Can my small business without a payroll get government help?


Question: When will big concerts be allowed in B.C.?


Question: What is the novel coronavirus and COVID-19?


Question: What is a pandemic?


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